Margey Meyer, CMCA, PCAM

margey meyerSummary of Qualifications

Margey Meyer, CMCA, PCAM has been active in real estate management and construction since 1971. She currently is President and CEO of CADRExperts LLC (Community Association Dispute Resolution Experts). Margey is a nationally-recognized educator, trainer, speaker, advocate and author in the field of leading, managing and developing community associations.

Experience

Margey established Prime Site, Inc., a Houston community association management company, in March of 1980 after spending the previous two years managing community associations for another company. Throughout her career managing community associations and owning Prime Site, Margey either directly managed or was responsible for the management of communities containing approximately 10,000 homes. The majority of her managed portfolio consisted of condominiums and condominium conversions, although she also managed or supervised the management of many planned communities (townhomes and single family subdivisions).

Margey sold Prime Site to Associa in January of 2001, joining the Associa corporate office as Vice President and Dean of Associa University. Until she retired from Associa in May 2012, Margey had most recently held the position of VP – Integration, Industry Education and Outreach. Among other duties, she was responsible for the education, credentialing and professional development of more than 1,000 community association managers and 7,000 support staff located in more than 140 offices throughout the U.S. and in Mexico and Canada and who collectively managed or provided management support to almost 8,000 communities totaling around 1.8 million homes.

As Associa’s Vice President, Margey

  • Created “Five Star Customer Service”, a live as well as online, self-paced, on-demand industry-specific course.
  • Wrote the “Managing Active Adult Communities” course and manual.
  • Wrote and presented to real estate agents the course “Community Associations: What They are and Why We Want Them”.
  • Created and set up Associa’s online learning management system.
  • Responded to hundreds of questions addressed to www.associationtimes.com‘s “Ask the Expert” and edited all articles for this e-magazine.

Professional Qualifications

Margey is a member of the national Community Associations Institute (CAI) faculty, teaching the following courses throughout the United States:

  • M-100 Essentials of Community Association Management
  • M-201 Facilities Management
  • M-202 Association Communications
  • M-203 Community Leadership
  • M-206 Financial Management
  • M-360 Leadership Practices in Building Community
  • M-370 Managing Developing Communities

Margey was the team leader in the creation of the M-370 class in 2009 and the rewrite of CAI’s flagship M-100 class in 2011 and M-201 class in 2012, and revised the M-360 class in 2013. She also contributed to the Foundation for Community Association Research’s Best Practices: Green Communities and Best Practices: Transition reports. She is currently working on updating the M-202, M-203, M-206 and M-370 courses.

Margey has presented at many CAI national conferences and webinars, CAI chapters in Austin, Kansas City and Louisville, the National Homebuilders Association, FirstService Residential and the Condominium Council of Maui. Some of the topics of her presentations include:

  • Managing Developing Communities
  • Going Green to Save Green
  • Managing Risk in Developing Community Associations
  • How to Be the Best Board member Ever
  • Board Leadership: How to Conduct a Board Orientation Program
  • Avoiding the Courthouse: How to Resolve Construction Defect and Other Disputes without Litigation
  • Board Leadership: Conducting an Effective Orientation Program
  • Ignite: Entertaining Enlightenment in a Flash
  • Keeping Your Cool: How Managers Can Mitigate Conflict
  • Sue or Settle
  • Board Boot Camp
  • What Board Members Should Know

An active volunteer with the Community Associations Institute since 1982, Margey served in a leadership position on the national board and executive committee for eleven years. She chaired the:

  • Foundation for Community Association Research
  • Manager Education Committee
  • Government and Public Affairs Committee

and was selected to serve on a 2014-2015 CAI initiative, Community Next: 2020 and Beyond.

Margey conceptualized a recognition program for management companies that culminated in the implementation of CAI’s Accredited Association Management Company designation program.

CAI twice recognized Margey with the Excellence in Public Affairs award, twice named her Educator of the Year (2009 and 2012) and in 2014 recognized her with the Outstanding Volunteer Service Award.

In Texas, primarily through Margey's efforts as Chair of the CAI Texas Legislative Action Committee (TLAC), the 1993 Legislature passed the Texas Uniform Condominium Act, for which Margey was the only manager-drafter among twelve attorneys. In 2001, TLAC succeeded in their lobbying efforts to pass the Texas Residential Property Owners.

As a volunteer with the Greater Houston CAI Chapter, Margey currently serves as chair of the very active Public Relations Committee. She was the host of KSEV AM 700's Community Spotlight" weekly talk show for two years. She authored Community Corner, a weekly column which appeared in The Houston Chronicle for several years, discussing association-related issues. As chair of the Television Committee, she produced the first one-hour educational documentary on behalf of CAI. Margey organized the chapter’s first Mayoral Candidate forum in which all four leading candidates participated. She also conceptualized the CAI partnership with the Houston Better Business Bureau to provide alternative dispute resolution forums to resolve homeowner/homeowner association/developer disputes.

On behalf of the CAI Houston Chapter, Margey created the HOA Hotline and leads a team of volunteer experts who respond to queries from homeowners and board members from around the country. The Hotline is available at http://www.caihouston.org/page/13017~230090/HOA-Hotline

Margey was inducted into the chapter's first Hall of Honors in 1989, was recognized in 2000 for her legislative efforts, and received the Volunteer of the Year award in 2002 and the Committee Chair of the Year award in 2008.

Educational Qualifications

Margey is a Phi Beta Kappa, magna cum laude graduate of Florida State University in Tallahassee, Florida and Florence, Italy, with a double major in Sociology and Humanities. She was awarded the prestigious PCAM (Professional Community Association Manager) designation from CAI in 1987 in recognition of her experience, education and contribution to the field of community association management. In 1995 she served on the Blue Ribbon Task Force that created the CMCA (Certified Manager of Community Association) certification, and in 1996 was in the initial group that received the new CMCA recognition.

Publications

Articles Written by Marjorie Jean Meyer, CMCA, PCAM

Why Rock the Board on Manager Designations? Community Management January / February 1994

The Best Ways to Target Potential Clients CEOs Exchange: Effective Company Marketing Strategies Community Management January / February 1997

Bug Off Common Ground™ July / Aug 1999

It Came From the CC&Rs! Common Ground™ March / April 2000

Cheaper by the Dozen Common Ground™ May / June 2000

How to Start a Rave Community Manager /Peer Perspective September / October 2013

Avoiding Lawsuits Common Ground™ Ask the Experts July / August 2014

Happy Talk Community Manager March / April 2014

From Break Up to Make Up Community Manager September/October 2014

Avoiding the Courthouse: Using ADR and Common Sense to Resolve Community Association Disputes Quorum Magazine CAI Washington Metropolitan Chapter December 2014

Avoiding the Courthouse: Using ADR and Common Sense to Resolve Community Association Disputes FACETS The Journal of the Greater Houston Chapter Community Associations Institute Jan/Feb 2015

Articles in which Marjorie Jean Meyer, CMCA, PCAM was quoted

8 Tips for a Smooth Election Common Ground™ November / April 1994

It’s Show Time By Kenneth Budd Common Ground™ January / February 1994

CAI's Manager Certification Plan By The staff of Common Ground Common Ground™ September / October 1995

Texas Management Companies Not Required to Collect Tax Common Ground™ November / December 1995

Three Courts Rule for Associations after Hearing CAI Opinion Common Ground™ November / December 1996

E-mail Cuts Expenses, Saves Managers’ Time Community Management March / April 1997

No Place to Park By the Staff of Common Ground Common Ground™ September / October 1997

Pass Completion By Lisa Gschwandtner Common Ground™ November / December 2003

Whatever Doesn’t Kill You Makes You Stronger By Molly Brennan Common Ground™ January / February 2007

Curioser & Curioser By Barbara Kirchheimer Common Ground™ May / June 2009

Cut Loose By Dana Wilkie Common Ground™ September / October 2011

Ready for the Worst Community Manager September / October 2013

Bending the Book Common Ground™ March / April 2014

The Top Job Common Ground™ March / April 2014

Don’t Lose Your Cool Common Ground™ July / August 2014

Education for a People Profession Community Manager March / April 2014

Guiding Lines Common Ground™ September/October 2014